In this POC I have done the configuration and case type creation using Generative AI Pre-requisite: Get your community edition from Pega. Create an application – in this case we have MyCoApp To enable Generative AI 2. Then go to Toggles – Configure – System – Release – Toggles Enable this toggle Now go to …
This POC talks about how we can integrate Pega WebChatBot with ChatGPT in Pega PE 8.7 Demo Video link: https://www.youtube.com/watch?v=Kzz-vvDfJhE Before you start: #2 and #3 – https://mypegapoc.com/?s=webchatbot Steps: Go to the App Studio – Create a case – ChatGPTbot – Create a Digital Messaging Process Go to the Process Click Digital Messaging There are …
This is a very basis use case, where you can get the idea how to integrate ChatGPT with Pega. Demo video: Login to ChtGPT website using the below URL https://platform.openai.com/playground Sign up and create an account Continue – Then you will receive an email for verification. Then login with your id and password. Now you …
In this POC we can see how to develop QR code scan in Pega using Javascript Demo video: Create a case: Process Flow Flow Action Section – MainQRCodeScan Create a Text Area – Property – QRCodeData Create a embedded section and call the custom HTML section () Embedded section Click Submit Then the MainQRCodeScan will …
In this POC we will learn how easily we can configure Pega call in Pega customer service framework using Amazon Connect. Preparing CTI Link configuration Before starting the Pega Call™ CTI Link configuration, you must ensure that the CTI environment is ready. Use the following steps to plan for the telephony integration. Determine which telephony …
Read more “Amazon Connect Intelligent CTI for Pega Customer Service”
Use case: Customer will load a CSV (Comma Separated file), Pega will read the file and save the data in a Data Type for further processing. Demo Video: What we have to create: Create a Case Type Create a Data type – CustomerData Go to Records tab and configure the source – that is add …
Read more “File Listener – Read an external file and process it in Pega”
We are going to learn how to implement mashup in Pega. Demo Video: Create a simple Case Type – MyMashup From Case Type – Go to settings – Integration Click Generate mashup code Click Generate code, below is the generated code <!– ********************** Begin Pega content ********************** –> <script src =’http://localhost:8080/prweb/PRServlet/app/my-sampleapp_1984/?pzuiactionzzz=CXtpbn1CTTV1M1pSYzhvMG1YTUE3bHRPV2FXZDFrVmtQWEI4ajIvVUJkM1Z6amF3TzFpU2FLa01wMzVhTm5QK0krcGxw*’></script> <div data-pega-encrypted =’true‘ data-pega-encrypted-hash …
In this POC we will integrate OpenLDAP with Pega Personal Edition 8.7 Demo Video: Use case: How to Configure OpenLDAP with Pega 8.7 Download the software from https://sourceforge.net/projects/openldapwindows/files/openldap-2.4.32/ Download in D:\OpenLDAP Download OpenLDAPBrowser from http://www.ldapbrowser.com/ in this folder ldapbrowser-4.5.19808.0-x64-eng Unzip the folder openldap-2.4.32-x86 Now click the .exe file as below and start the installation. Installation …
Use case: A user will send an email to Pega, the subject line will have some keywords and Pega Email bot will read the email and create case. Demo Video: In this POC we will cover the following, When a user will send an Email to Pega with a specific subject line then Pega will …
This post is a simple POC on how to integrate Pega with Google Web Analytics. Demo Video: The steps are as follows, Login to Google web analytics. https://www.google.com/analytics Click Get started today Give Analytics Account name MyPegaApp Properties and App as MyApp Then you will get the below screen Now click Go to stream setup …