ChatGPT Integration with Pega WebChatBot

This POC talks about how we can integrate Pega WebChatBot with ChatGPT in Pega PE 8.7 Demo Video link: https://www.youtube.com/watch?v=Kzz-vvDfJhE Before you start: #2 and #3 – https://mypegapoc.com/?s=webchatbot Steps: Go to the App Studio – Create a case – ChatGPTbot – Create a Digital Messaging Process Go to the Process Click Digital Messaging There are …

ChatGPT integration with Pega

This is a very basis use case, where you can get the idea how to integrate ChatGPT with Pega. Demo video: Login to ChtGPT website using the below URL https://platform.openai.com/playground Sign up and create an account Continue – Then you will receive an email for verification. Then login with your id and password. Now you …

Pega Process AI

In this POC we will learn how to import an external AI model and how to configure the same in Pega so that we can take a decision. I have used a Fraud model of H2O.ai Let’s start Login to your Pega Personal Edition (8.7) Go to Prediction Studio [If you are not able to …

Amazon Connect Intelligent CTI for Pega Customer Service

In this POC we will learn how easily we can configure Pega call in Pega customer service framework using Amazon Connect. Preparing CTI Link configuration Before starting the Pega Callâ„¢ CTI Link configuration, you must ensure that the CTI environment is ready. Use the following steps to plan for the telephony integration. Determine which telephony …

Pega – SSO configuration using Auth0/SAML2.0

Demo video: Little Background: What is Auth0 used for? Auth0 is a flexible, drop-in solution to add authentication and authorization services to your applications. Your team and organization can avoid the cost, time, and risk that come with building your own solution to authenticate and authorize users. SAML works by exchanging user information, such as logins, authentication …

Integrate Pega with JFrogArtifactory – Content Management.

In this POC will see how to integrate Pega with JFrogArtifactory – a content management system where we can store the attachments of our case. In general when we attach a document in Pega it gets stored in the Pega DB. But in a Enterprise Level we generally store the attached documents in a content …

Optical Character Recognition (OCR) in Pega using Google’s Cloud Vision API

In this POC we will learn how to use Google’s Cloud Vision API to convert a hand written Text Image to editable Text. I have done this POC in Pega PE 8.5.1 Demo video: The Steps are as follows, I am not explaining the Google Cloud Platform stuff and how to create a billing account, …

Directed Web Access in Pega

In this POC we will learn how we can send an assignment to an external user via Email for his/her input. Demo Video: Steps are as follows: Create a case type – External Survey Configure Collect Information Assignment Configure External Survey Assignment I have used Radio buttons Now open Work parties – pyCaseManagementDefault Delete the …