In this POC I have done the configuration and case type creation using Generative AI Pre-requisite: Get your community edition from Pega. Create an application – in this case we have MyCoApp To enable Generative AI 2. Then go to Toggles – Configure – System – Release – Toggles Enable this toggle Now go to …
This POC talks about how we can integrate Pega WebChatBot with ChatGPT in Pega PE 8.7 Demo Video link: https://www.youtube.com/watch?v=Kzz-vvDfJhE Before you start: #2 and #3 – https://mypegapoc.com/?s=webchatbot Steps: Go to the App Studio – Create a case – ChatGPTbot – Create a Digital Messaging Process Go to the Process Click Digital Messaging There are …
This is a very basis use case, where you can get the idea how to integrate ChatGPT with Pega. Demo video: Login to ChtGPT website using the below URL https://platform.openai.com/playground Sign up and create an account Continue – Then you will receive an email for verification. Then login with your id and password. Now you …
In this POC we can see how to develop QR code scan in Pega using Javascript Demo video: Create a case: Process Flow Flow Action Section – MainQRCodeScan Create a Text Area – Property – QRCodeData Create a embedded section and call the custom HTML section () Embedded section Click Submit Then the MainQRCodeScan will …
In this POC we will learn how easily we can configure Pega call in Pega customer service framework using Amazon Connect. Preparing CTI Link configuration Before starting the Pega Call™ CTI Link configuration, you must ensure that the CTI environment is ready. Use the following steps to plan for the telephony integration. Determine which telephony …
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In this POC we will learn how we can send an assignment to an external user via Email for his/her input. Demo Video: Steps are as follows: Create a case type – External Survey Configure Collect Information Assignment Configure External Survey Assignment I have used Radio buttons Now open Work parties – pyCaseManagementDefault Delete the …
This POC is about, how we can configure and enable WebChatBot in Pega. Demo Video: Lets’s gooooooooooooo!!!!!!!!!!!!! Steps are as follows, Create a case Click +Step – More Add as many questions you want and do the configuration on the right side. For simplicity I have kept Thank you as a Question. Now go to …
This POC will explain how we can change the look of the Login screen that is how to change the Logo and Background of the Login Screen. Demo Video: Steps are as follows: Create a new ruleset (NewLoginScreen:01-01) and add it in the application Go to Records–Technical –Binary Click Create Select the correct ruleset – …