This POC talks about how we can integrate Pega WebChatBot with ChatGPT in Pega PE 8.7 Demo Video link: https://www.youtube.com/watch?v=Kzz-vvDfJhE Before you start: #2 and #3 – https://mypegapoc.com/?s=webchatbot Steps: Go to the App Studio – Create a case – ChatGPTbot – Create a Digital Messaging Process Go to the Process Click Digital Messaging There are …
This is a very basis use case, where you can get the idea how to integrate ChatGPT with Pega. Demo video: Login to ChtGPT website using the below URL https://platform.openai.com/playground Sign up and create an account Continue – Then you will receive an email for verification. Then login with your id and password. Now you …
In this POC we will learn how easily we can configure Pega call in Pega customer service framework using Amazon Connect. Preparing CTI Link configuration Before starting the Pega Call™ CTI Link configuration, you must ensure that the CTI environment is ready. Use the following steps to plan for the telephony integration. Determine which telephony …
Read more “Amazon Connect Intelligent CTI for Pega Customer Service”
Demo video: Little Background: What is Auth0 used for? Auth0 is a flexible, drop-in solution to add authentication and authorization services to your applications. Your team and organization can avoid the cost, time, and risk that come with building your own solution to authenticate and authorize users. SAML works by exchanging user information, such as logins, authentication …