Directed Web Access in Pega

In this POC we will learn how we can send an assignment to an external user via Email for his/her input. Demo Video: Steps are as follows: Create a case type – External Survey Configure Collect Information Assignment Configure External Survey Assignment I have used Radio buttons Now open Work parties – pyCaseManagementDefault Delete the …

WebChatBot in Pega 8.7

This POC is about, how we can configure and enable WebChatBot in Pega. Demo Video: Lets’s gooooooooooooo!!!!!!!!!!!!! Steps are as follows, Create a case Click +Step – More Add as many questions you want and do the configuration on the right side. For simplicity I have kept Thank you as a Question. Now go to …