In this POC I have done the configuration and case type creation using Generative AI Pre-requisite: Get your community edition from Pega. Create an application – in this case we have MyCoApp To enable Generative AI 2. Then go to Toggles – Configure – System – Release – Toggles Enable this toggle Now go to …
This is a very basis use case, where you can get the idea how to integrate ChatGPT with Pega. Demo video: Login to ChtGPT website using the below URL https://platform.openai.com/playground Sign up and create an account Continue – Then you will receive an email for verification. Then login with your id and password. Now you …
In this POC we can see how to develop QR code scan in Pega using Javascript Demo video: Create a case: Process Flow Flow Action Section – MainQRCodeScan Create a Text Area – Property – QRCodeData Create a embedded section and call the custom HTML section () Embedded section Click Submit Then the MainQRCodeScan will …
In this POC we will learn how easily we can configure Pega call in Pega customer service framework using Amazon Connect. Preparing CTI Link configuration Before starting the Pega Call™ CTI Link configuration, you must ensure that the CTI environment is ready. Use the following steps to plan for the telephony integration. Determine which telephony …
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This POC will explain how we can change the look of the Login screen that is how to change the Logo and Background of the Login Screen. Demo Video: Steps are as follows: Create a new ruleset (NewLoginScreen:01-01) and add it in the application Go to Records–Technical –Binary Click Create Select the correct ruleset – …
In this POC we will see how we can delegate a rule in Pega so that a business user can access the rule and make changes. There are many rules that you can delegate. In this POC I am going to show you how to delegate a paragraph rule. The process remains the same for …
This is a simple POC, how to use Generate Document and Create PDF smart shapes in Pega. Demo Video: Create a case type – Generate Document Configure the view Now add a new stage – Generate Document – add a step Generate Document Now click View and use fields Copy tag that you want to …
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In this POC we will integrate OpenLDAP with Pega Personal Edition 8.7 Demo Video: Use case: How to Configure OpenLDAP with Pega 8.7 Download the software from https://sourceforge.net/projects/openldapwindows/files/openldap-2.4.32/ Download in D:\OpenLDAP Download OpenLDAPBrowser from http://www.ldapbrowser.com/ in this folder ldapbrowser-4.5.19808.0-x64-eng Unzip the folder openldap-2.4.32-x86 Now click the .exe file as below and start the installation. Installation …
Use case: A user will send an email to Pega, the subject line will have some keywords and Pega Email bot will read the email and create case. Demo Video: In this POC we will cover the following, When a user will send an Email to Pega with a specific subject line then Pega will …